Privacy Policy

Applies to: DK, NL, BE, PL, ES, UK, US

Last updated: July 6, 2026

At TAUCHIC we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what rights you have under the EU’s General Data Protection Regulation (GDPR) and applicable data protection laws.

1. What Personal Information We Collect

We collect only the information necessary to process your order and provide a positive customer experience:

Contact information, including name, address, email address, and phone number
Order details, including shipping and billing addresses, as well as payment confirmation
Payment Information (processed securely through our payment provider; we do not store card information)
Account information, including your username and password, if you create an account
Order History and Communication with Customer Service
Technical information (usage data) such as IP address, browser type, device information, and pages visited
Marketing Preferences (if you've subscribed to our newsletter)

2. How We Collect Information

We collect information in the following ways:

Directly from you when you place an order, create an account, sign up for our newsletter, or contact customer service
Automatically through cookies, pixels, and similar technologies when you visit our website
From third-party providers that assist us with payments, shipping, and marketing, including Shopify

3. Purpose of the processing of your information

We process your personal information for the following purposes:

To process and fulfill your order, as well as arrange shipping, returns, and exchanges
To communicate with you regarding your order or inquiries
To improve our website and products
To send you marketing materials (only if you have given your consent)
Ensuring security and preventing fraud
To comply with legal requirements, including accounting and tax regulations

4. Sharing and Disclosure of Information

We never sell your personal information to third parties. We only share your information with the following trusted partners when necessary:

Logistics partners (to deliver your order)
Payment providers (for secure payment processing)
Shopify (our online store platform)
Customer Service and Email Providers
Marketing partners (only if you have given your consent)

We may also disclose information when required by law or to protect our rights. All of our partners are required to protect your information in accordance with the GDPR.

5. Shopify and International Data Processing

Our online store is powered by Shopify, an international platform. Some of your information may be transferred to and processed outside the EU/EEA, where Shopify’s servers are located. We ensure that such transfers are made in accordance with the GDPR’s requirements for secure transfer mechanisms (e.g., the EU’s Standard Contractual Clauses).

6. Cookies

We use cookies to provide you with the best experience on our website. Cookies help us remember your preferences, analyze website usage, and deliver relevant content.

You can manage your cookie preferences at any time using the cookie banner at the bottom of the page or through your browser settings.

7. Storage and Data Security

We retain your information only as long as necessary for the purposes for which we collected it, or as long as required by law (e.g., accounting requirements: 5 years).

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or deletion. Please note that no security measure is perfect, and we cannot guarantee absolute security during transmission.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You may request a copy of the information we have about you.
Right to Correction: You may request that inaccurate information be corrected.
Right to erasure: You may request that your information be deleted (“the right to be forgotten”).
Right to restriction: You may request that the processing of your information be restricted.
Right to data portability: You may request that your information be provided to you in a structured format.
Right to Object: You may object to the processing of your information, including direct marketing.
Right to Withdraw Consent: If the processing is based on your consent, you may withdraw it at any time.

To exercise your rights, please write to us at info@tauchic.dk. We'll respond within one business day.

If you believe that we are not handling your information properly, you can file a complaint with the Danish Data Protection Agency:

The Norwegian Data Protection Authority

Address: 35 Carl Jacobsens Vej, 2500 Valby, Denmark

Website: www.datatilsynet.dk

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you, as a parent or guardian, discover that your child has provided us with information, please contact us and we will delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. The most recent version is always available on our website. In the event of significant changes, we will notify you by email or through a notice on the website.

11. Company Information and Contact Information

If you have any questions about this privacy policy or the way we handle your information, please feel free to contact us at any time.

Website Name: TAUCHIC

Company Name: Imperial Capital Partners

Address: Keurenplein 4, 1069CD, Amsterdam, Netherlands

Email: info@tauchic.dk

Phone: +31 6 27 01 81 98

Chamber of Commerce number: 98307851

VAT number: National Lottery 868439071B01