Payment policy

At TAUCHIC we do everything we can to ensure that your shopping experience is easy, secure, and reliable.
We offer several secure payment methods so you can choose the option that works best for you. All payments are processed via encrypted connections and certified payment providers, in accordance with the GDPR and Google Merchant Center’s guidelines.

Accepted Payment Methods

We accept the following payment methods:

  • Apple Pay

  • Google Pay

  • MobilePay

  • All

  • MasterCard

  • Teacher

💡 Note: We do not accept payment upon delivery (cash on delivery) or manual bank transfers.

Payment Security

Your safety is our top priority.
TAUCHIC uses SSL (Secure Socket Layer) encryption, which means that all payment and personal information is transmitted securely and confidentially.

All payments are processed by our authorized payment partners, who comply with international security standards (PCI DSS). We never store your full card information.

Currency and Fees

All prices are displayed in your local currency, including applicable sales tax:
- Denmark: DKK
- Holland: EUR
- Belgium: EUR
- Poland: PLN
- Spain: EUR
- United Kingdom: GBP
- USA: USD


Any shipping costs or fees are clearly displayed before you complete your payment, so you'll never be caught off guard.

Payment Process

When you complete a payment on our online store (tauchic.dk), the amount is either reserved or debited from your account immediately, depending on the payment method you selected. Immediately after your purchase, you will receive an order confirmation via email containing information about your order and payment status.

Fraud Prevention

To protect both you and us from fraud, TAUCHIC may perform additional verification checks before a payment is approved.
Suspicious transactions may be canceled or held for manual review.

Refunds

If you return or cancel an order, the amount will be refunded via the same payment method used for the purchase.
Refunds are typically processed within 5–7 business days after we have approved your return.

Data Protection

We process your personal information securely and confidentially in accordance with the EU General Data Protection Regulation (GDPR).
Your payment information is never shared with third parties unless it is necessary to process the payment.

You can read more in our Privacy Policy.

Company Information & Contact

If you have any questions about payment or need assistance, please feel free to contact us at any time.

Website name: TAUCHIC
Company Name: Imperial Capital Partners
Address: Keurenplein 4, 1069CD, Amsterdam, Netherlands
Email: info@tauchic.dk
Contact Form: here
Phone: +31 6 27 01 81 98
Chamber of Commerce Number: 98307851
VAT Number: NL868439071B01

Customer Service Hours

Monday–Friday: 9:00 a.m.–5:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Sunday: Closed

We strive to respond to all inquiries within one business day.