Contact information

Need help? We're here for you!

Applies to: DK, NL, BE, PL, ES, UK, US

Do you have questions about our products or need help with an order? Don't hesitate to send us an email. At TAUCHIC, our customer service team is always ready to help you, and we'll respond within 24 hours.

To expedite the process, we recommend that you include your order number or the email address you used when making the purchase if your inquiry is regarding an existing order.

Would you like more information about a specific product or to check the status of your order? Please feel free to contact us—our team will do everything we can to respond as quickly as possible.

Thank you for shopping at TAUCHIC!

You can contact us in the following ways:

Email: info@tauchic.dk
Phone: +31 6 27 01 81 98
Contact Form: every

Quick Links

Customer Service

Our team is available to answer questions regarding:

Order Status and Shipping
Returns and Exchanges
Product Information
Payment and Billing
Technical issues or help with checkout

Response time: We will respond to your email within 24 hours.

Customer Service Hours

Monday–Friday: 9:00 a.m.–5:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Sunday: Closed

Time zone: Central European Time (CET, GMT+1) — our customer service team is based in the Netherlands.